Contact Information and Personal Data

At LEBETAK, we are committed to providing a distinguished and secure user experience. We may collect information related to your previous use of our platform if you have an active or former account with us. This data includes your past preferences for favorite restaurants, interactions with support services, feedback or ratings on services or meals provided, as well as your preferences on social media platforms, such as company or restaurant pages you have liked or recommended to others.

We use advanced analytical tools to track usage patterns and enhance service quality. These tools collect non-personally identifiable information (Non-PII) that cannot directly identify a user, including:

• IP address associated with your device.
• Device type and display settings, such as screen resolution.
• Operating system version and browser used.
• General data such as geographic location (city/region), gender, and date of birth.

This data may be aggregated for statistical purposes, such as tracking high-usage areas or evaluating user behavior on the platform, without identifying specific individuals. We employ technologies like cookies, pixel tags, and web beacons to improve performance and deliver content more aligned with your interests.

You can control cookie settings through your browser. For more information, visit www.allaboutcookies.org.

When you visit our platform, we automatically log your Internet Protocol (IP) address, a numerical identifier assigned to your computer or mobile device by your internet service provider. This address is stored along with the visit timestamp and the pages accessed. This is a common practice across most websites, performed automatically to monitor performance, enhance security, and detect issues or suspicious activities.

In some cases, an IP address may be considered personal information if combined with other data that could identify a user, as per data protection regulations.

To create a new account on our platform, we require basic information such as your email address and other contact details to communicate with you, whether online or via phone. This data is used to confirm orders and notify you of updates or issues affecting your activity with us. Registration cannot be completed without providing a valid email address.

Once your account is created, you can log in to edit, update, or delete any information you no longer wish to retain, easily accessible via the "My Account" link on your personal profile page within the platform.

We share certain necessary data (e.g., full name, address, phone number) with partner restaurants you order from, solely to process and fulfill your order successfully.

This information is also used to enhance user experience, improve services, and for administrative, organizational, or legal compliance purposes.

We may share this data with our team or relevant parties involved in fulfilling your order, including technical support or analytics services, while emphasizing our commitment not to sell this information or allow unauthorized third-party access, except as permitted by law or required by regulations (e.g., court orders or fraud prevention).

When fulfilling your order, the selected service provider is provided with the necessary personal information to process it. We have clear agreements with all approved service and product providers, requiring them to strictly refrain from using this data for other purposes or sharing it with third parties without explicit permission.

No personal information will be shared with our business partners or related parties without your clear consent, except in cases required by legal or regulatory obligations. We also commit to not sending marketing emails unless you have explicitly opted to receive such communications.

LEBETAK prioritizes the protection of personal information through organizational, technical, and administrative measures, following the best available security practices to safeguard this data within our responsibility.

However, no system can guarantee 100% security for data transmitted over the internet or stored electronically, as there remains a possibility of breaches or leaks despite all precautions. Therefore, we urge users not to send highly sensitive information via email as a precautionary measure. If you suspect your connection with us has been compromised—e.g., if you believe your account data is at risk or has been accessed without authorization—please notify us immediately with details of the issue.

You can use the contact methods listed in the “Contact Us” section below to report incidents. Note that reporting via traditional mail may delay response times, so we prefer secure digital channels for faster handling of security-related reports.

LEBETAK may update its privacy policy at any time by publishing the new version on the website.

You can update your personal information at any time by logging into your account and accessing "My Account," where you can modify the personal details listed under "Account Information" and "Delivery Address."

We welcome all feedback and inquiries related to our use of your information, which should be directed to LEBETAK.

For any questions regarding the privacy policy, you can contact us at info@lebetak.com.

Note: Calls to and from LEBETAK may be recorded for quality and training purposes.